How to deal with price increases from Chinese suppliers

Today I wanted to share a blog post to hopefully help you and teach you how to deal with price increases from Chinese suppliers.

Read until the end – we have a giveaway on ImportDojo in the value of 997US$!!! But before that, let’s get into today’s blog post.

So you received an email from your supplier that prices have to be increased because the Chinese Yuan (RMB) is being appreciated, his labor costs have risen or some other reason.

Never accept any price increase blindly. Let’s first analyze the situation:

  • Has he increased the price within the last year? If yes, how often?
  • Has he stated on his last quotation the validity of the price?
  • What are the reasons he wants to increase prices?

Here are common reasons for price increases:

  • Labor costs need to be increased
  • Raw material costs have increased
  • Chinese Renminbi (YUAN) has appreciated against the USD
  • Purchase of machinery to upgrade the factory

Lets go through them one by one and see how you could avoid the increase or find an acceptable solution between the both of you. I also want to give you background on each so that you can understand these reasons.

Labor costs need to be increased:

When I moved to Hong Kong in 2005 the average salary of a worker was around 250USD per month. Yes, that’s right, per month!! Nowadays a worker in the production line can get up to 1000USD or sometimes more. Some of the workers earn more than the staff in the office. Factories need to pay a high salary to workers because it’s so difficult to find them.

Yes, China has over 1.3 billion people but not everyone wants to stand in a workshop or production line doing rudimentary work. Education has improved a great deal since the early 2000’s and people want to work in offices rather than on production lines. So factories have to reach out to far provinces to hire workers. Costs automatically rise in that process. I have been told that some factories rent a bus and drive to far away provinces actively hiring workers to bring them back to the factory that same day on the bus.

What can you do in that case? Honestly not much. But if a supplier keeps increasing prices because of labor costs you might want to look for another supplier who has more machinery or automated processes that require less workmanship. This can actually be more expensive (because of the investment for machinery) but you should have more stability on prices in the future.

Raw material costs have increased:

This requires a little research but if a supplier uses this reason for price increases you can quickly find out if he is lying.

Go onto websites like the following and research the price index on your product’s main material:

http://www.meps.co.uk/raw%20material%20index.html

http://www.indexmundi.com/

Unfortunately, there is not much free information on the Internet; you have to pay for most services if you want real accurate data. You can also check out your local stock or commodity market online and see if you can get free data. Once you find your product’s raw material price check the development over the last few months or even years.

Compare it with the orders that you made to your supplier at the specific price drops or increases. If for example you ordered your item before at a lower raw material price than now, you can use this information to negotiate with your supplier.

I often find that suppliers use this excuse of raw material price to increase their profit margin. When you have data that backs that the raw material price has perhaps even decreased since your last purchase, let the supplier know and share the link or information that you found. Demand the same or an even lower price than what you are paying now.

If raw material really has increased then you might want to check by how much. If the supplier’s price increase does not match the actual raw material price increase, let him know and demand a lower price increase.

Chinese Renminbi (YUAN /RMB) has appreciated against the USD

The Chinese Yuan has risen over 60% since its revaluation in 2005 (when it was pegged against the USD). It has been undervalued for a long time but that has changed since the economic reforms under Deng Xiaoping. Since China opened to the rest of the world and became the world’s factory the Yuan has risen a great deal.

Many factories increase prices once the Yuan gets appreciated against the USD.

If the Yuan gets appreciated against the USD it is usually in the news and you should hear about it. You can also check official USD/RMB exchange rates to verify this claim.

Not much you can do here either, except perhaps asking for one more order with the last price before you accept the new price.

Purchase of machinery to upgrade the factory

This usually doesn’t happen very often, but when the factory claims there is machinery to buy to upgrade the factory it’s actually a good thing for you. It will lower the labor costs over time and you should have a stable price for a while. Ask your supplier to explain the type of machinery he is buying and how you can benefit from it in the future. Let him give you a guarantee or confirmation that this will benefit your price in the future.

Advanced negotiation

Validity of prices

Always ask your supplier to give you a validity of the quoted price. A common time frame should be 90 days, sometimes more sometimes less. In any case, ask your supplier for a validity of 180 days (6 months). It might take you a long time to decide to order this product for various reasons.

If you get back to the supplier after a while and you haven’t confirmed validity he might increase the price. That can put you in a difficult spot if you gave the quoted price to your customer. You might have to re-offer to your customer and that’s never good.

Big retailers usually have 1 year or even longer terms with suppliers. They can do that because the suppliers know that the quantities will be large and retailers often take a long time to decide because of their decision chain/process.

How to avoid or battle a price increase:

Short term:

  • Insist on the last order price for this order. Tell him you are about to give him a re-order.
  • Look into raw material price sheets. There are free sources on the Internet. You don’t even need to be updated all the time, but simply look at a price curve of the main material of your product for the last few months.

Has the price dropped or risen significantly? Did the supplier claim that the “xxxy” material has sharply risen? Check it out before you trust him.

Long term:

  • Put measurements in place such as contracts or buying terms to which the supplier has to agree before you do business. Set up your own buying terms with, for example, a minimum validity of prices in all offers.
  • Ask for bonus payments or agreements. If you know that you will be reordering from this factory, make a written agreement that you will receive a discount of a certain percentage from the next order based on your previous year.

Bonus payments:

It is getting more common to agree on bonus payments these days. It works the same way as back home with your local supplier. You agree on certain delivery terms, merchandising payment, back-payments and bonuses if a certain turnover is reached per year.

This usually only works with suppliers that you already work with. But you can certainly try it on any supplier. Even if you get a few hundred USD discount or bonus payment it’s definitely worth it!

You could set the following simple bonus payments with your supplier:

Turnover Goal 2017: xxxxx USD

If reached, bonus payment of 5% (for example) to be discounted from the next order.

For every xxxx USD above this amount a further 1% (for example) to a maximum of X% applies.

Send this agreement to your supplier. You can obviously work out a more detailed agreement but this is a simple illustration on how it could look. In any case I am sure there is some bonus or discount that can be arranged on future orders. 

The best option would be a direct bank transfer of the bonus at the year’s end but most suppliers will only agree on a discount deducted from any future order.

Other ways:

How to negotiate a good price with a low order quantity:

It is quite common that the supplier will send you a price based on a certain order quantity. Say 10USD for a quantity of 1,000 pieces. Sometimes suppliers will give you 2-3 different prices for different quantities. If you are planning to order an item, you should have a general idea of how to negotiate when you ask your supplier for a quote. 

DOUBLE (2,000) or even TRIPLE (3,000) this expected order quantity when asking for a price. It’s a tactic I use to see what the price range can be. If I actually order this item later at the quoted price but I am below the requested MOQ of the supplier I will pledge with the supplier to keep the price so that we can get started.

I will also mention that it will be a trial order and if everything goes well I will order the initial MOQ that the price was based on.

Perhaps the supplier will not give you the price based on your 1,000 pieces but he will give you the price based on 2,000 pieces to show his support.

This works in most cases. A supplier always will want to support you because they need to feed their factories with orders, even if they t make less profit, just to keep production running and to be cost effective.

Ask for a mixed calculation:

Say you buy 4 items from the same supplier and there is one item out of your assortment that is really price sensitive but the other 3 items are not.

Ask your supplier to keep the price on the price sensitive item the same (or decreased) and allow him to increase the other items at the same time (up to the maximum of the original price increase).

This way you can still offer the price sensitive item at the same price to your customers and lose only a little bit of profit on your higher margin items.

Advanced raw material purchase:

Many suppliers like to increase the price on your re-order. Let him know that you have an order coming up and that he should purchase raw material now at the lowest prices and that you want to have a better price than the previous order. He may want a written order confirmation for that so that he can purchase raw material on your behalf. Other suppliers offer on hand (or not)

If you have other suppliers’ offers on hand that are cheaper than the same item from your current supplier then tell your supplier and demand at least the same price. If you don’t have another offer on hand you could also pretend that you have an offer that is (say 10%) cheaper. Some suppliers may ask who it is from or if they can see it, but you don’t necessarily have to send it to him.

If you do have an offer from another supplier I would actually send it to my current supplier and ask him to lower the price.

How I got 7 suppliers to pay my buyer 100,000USD in bonus payments 

I had a buyer for Christmas items flying in from Austria pre-order season. We arranged to meet up with 9 suppliers over 2 days in our office in Hong Kong. I asked the suppliers to come in and meet with us to discuss the upcoming orders and next season items. The suppliers were happy to come and meet us because we usually would place orders in excess of 100,000USD to each of them per year.

We started off each meeting the same way. We told them we would be selecting new items and then we would tell the supplier how happy we were with the previous season and that we wanted to enlarge business this year. This got them in a happy mood. We selected a few new items to add to the assortment with each supplier. Eventually my buyer sat back and I started to talk about newly introduced bonus payments to each supplier. 

We wanted 10% of the last year’s order amount in bonus payments to be deducted from the next order. I also prepared an agreement to fix the payments right there and then with the supplier’s signature. We sat a long time with each supplier explaining the difficult economic situation, the EUR/USD exchange rate and how this all made it difficult for the buyer to succeed in his business. 

We needed the supplier’s support, there and then or else there might not be any increased orders. (You can always use other reasons, such as economic situations in your country, etc.) Two suppliers wouldn’t pay anything but we ended the 2 days of negotiation with over 100,000USD in bonus payments (some suppliers had orders of over 300,000USD from us). This was a lot more than we expected. 

How did I do that?

Initially the suppliers were reluctant. Since I wasn’t the actual buyer but the product manager it sure was a good thing the buyer was there. This way the supplier saw the buyer and had no way of wriggling himself out easily. Chinese do not want to lose face in front of their customers. They often promise the “best prices / best services,” etc., and it was time to prove they meant what they said. If you continually insist on a bonus and financial support they will eventually give in, because they want your future business and they don’t want to upset you.

In your case, since you will be the buyer, you see the importance of coming to China to negotiate your deals. A negotiation like this is highly unlikely to succeed via a phone call or an email. You don’t need to have an office here. You can hold meetings and negotiations in your hotel or at the factory. 

Even if your quantities or order value are not as big as the example above you still have an edge. Even the smallest discounts on your next orders could cover the airfare ticket you bought to get to China. Not to mention the suppliers you met on other days to source for new ideas. It will definitely be worth it.

Before you go into a negotiation with a supplier, plan ahead with a clear strategy similar to the one described above.

I do hope that this blog post helped you in some ways to get leverage when negotiating with your suppliers.

If you enjoyed the blog post, please share or comment below 🙂

IMPORTDOJO GIVEAWAY VALUED AT 997$!!

Now, before I let you off, we are currently running a Prime Deal giveaway here at ImportDojo. You have the chance to win 1 lifetime membership worth over 997US$! For more information click on the link below and sign up 🙂

https://importdojo.lpages.co/import-dojo-giveaway/

All the best and happy sourcing,

Manuel

2017 Seller Summit in Florida recap & trip report (got to meet the President of Nepal)

Hey folks,

So I just finished speaking at (and listen to other speakers) at the Sellerssummit in Florida, Fort Lauderdale. 

I was invited to speak about importing from China or to be more exact how to find the right supplier in China. 

Steve Chou, the host of the mywifequitherjob.com podcast and organizer of the event had invited me to speak and while it would be such a long trip I decided to go because I knew I’d learn a ton and meet amazing people. 

Before I get into the key takeaways from the Sellerssummit for me I wanted to share a few impressions with you from a personal side. 

This was a long trip for me – I took off on a Saturday morning and arrived on Sunday evening +12hours time difference so in total the trip was over 36 hours. 

That is also because I stopped in Sri Lanka to hang out in Colombo for a few hours before heading to Abu Dhabi, New York and finally Miami. 

Why was this such a long trip? Well to be honest with you I prefer laying flat and since I don’t want to pay for business class I used a lot of miles. 

Why do I fly business class? Not many people know this but I am extremely scared of flying and being in cramped spaces. 

When I mean extremely scared I mean the slightest turbulence or bump in flight would send my heart rate to 180bpm for half an hour. 

This “fear” all began in 2005 when I flew from Hong Kong to Germany and my plane had to land for an emergency landing in Kathmandu, Nepal because of severe turbulence. 

Since then I hate (or am scared) of flying and sitting in business class, having more space (I am also quite tall – 6’2) relaxes me and somewhat eases my fear. 

You would think that flying at least twice a month for the past 12 years would get me over that fear but it doesn’t. 

So anyway, I was prepared to take a long trip as long as I can relax. And some people might think flying business class is crazy expensive when it’s actually not. 

If you look long enough in advance, make use of mileage and credit card programs you spend less in business as in economy. I usually pay less or the same for my ticket than those in economy. 

So I ended up spending over 120,000 miles but only 260$ in taxes and fees for my return trip flight. Which also meant I had to hop onto 4 different planes to get to Miami. 

Call me crazy but I’d do that every time as opposed to a direct 14 hour flight in a cramped space. 

So anyway, I left Bangkok on Saturday morning on a 3 hour flight to Srilanka and was checking out a few sites in Colombo sine my stopover was 10 hours. 

I had quite a surprise at the start of the trip when I learned that the President of Nepal was sitting one row in front of me. There was tight security on the plane but I was able to shake the hand of the President of Nepal 🙂 

The president of Nepal

I just wasn’t allowed to take any photo with her so I snapped a few from my seat. 

I went to the Galle Face hotel in Colombo after I landed in Sri Lanka and was having lunch there, working a bit and enjoying the view from the terrace of the hotel. 

Arriving in Colombo, Sri Lanka

Tuk Tuk’s everywhere

The Galle Face hotel in Colombo

My flight was bound to leave at 10PM so I made my way to the airport around 7, worked a bit more and chilled before boarding the flight to Abu Dhabi. 

I boarded the 4 hour flight and slept the entire way. I then had a 4 hour layover and transit in Abu Dhabi before boarding for my flight to JFK. This was a 14 hour flight and I was really glad (& excited) because for this flight Etihad uses their A380 plane. 

I did meticioulus research before booking this flight and made sure that I get to try their “business class studio” again which is by far the best business class in the skies.

Lots of space for the 14 hour flight.

Their A380 even has a bar in the middle of the plane. 

The bar on the A380 to New York

So I took a few snaps, had some wine and slept for the next 7.5 hours. I think I’ve never slept that long on a plane. 

Looking “fresh” after 7.5 hours of sleep 😀 (not)

Arrived in New York JFK on Sunday early morning and made my way to the another terminal for my final flight to Miami. I didn’t do much in Miami for my days there as I was mostly working in the hotel and walking around in the area. 

I had a webinar with Augustas Klygys on how to build a brand (which you can find here: http://augustaskligys.com/how-to-build-a-true-brand/), podcast interview and lots of emails to conquer before the conference. 

On Wednesday I made my way to Fort Lauderdale which is about a 50 minute drive from Miami and checked into the hotel to chill for a day before the conference started. 

Arriving in Fort Lauderdale

The line up for the summit looked like this: 

As you can see these are some of the biggest guys in the industry. Among them: Steve Chou, Greg Mercer from Junglescout, Scott Voelker from the Amazing Seller, Jeff Cohen from Sellerlabs, Bernie Thompson, Michael Jackness, Brian Johnson from PPC Scope and yours truly 🙂

Collecting my badge for the conference.

And we are getting started!

Steve Chou talking about how he runs his eCommerce store.

Create give aways or games like Steve Chou does with this “wheel spin” to collect email addresses.

Super important – the 4 pillars of a successful online store.

I am off to a good start 🙂

Scott Voelker is talking about how to launch your product in 2017

Just finished my speech and answering some questions.

Heading for dinner with Franz from Sellics (Marketplace Analytics) & Mike

Last session (ask me anything) and it’s a wrap!

With Greg from Junglescout and Carla at the networking event.

I definitely wanted to hear some of the other speakers and tried to sit in on as many sessions as I could. After the 3 day event I wanted to sum up my key-takeaways for you:

1) It is not too late

I am sure you hear it’s overcrowded, difficult to launch a product and stand out from the crowd. But that’s not the case if you have the right strategy. The potential of the market is so huge that there’s space for everyone. 

And the best part is that all the tools that you need (that many of us sellers didn’t have years ago) are available on the market. If you are looking to find a product, exact ranking, sales volume of a product you want to sell then use JUNGLESCOUT. If you want in-depth profit analysis, inventory management, keyword ranking optimization use SELLICS. If you want to research trends go use GOOGLE TRENDS. If you want to find product ideas outside of tools use one of my favourite sites KADAZA.

If you’re unsure with the process in China check out my blog. If you need launch strategies check out Scott’s podcast and recent launch strategies (https://privatelabelclassroom.com/product-launch-list-building-replay) There’s so much more out there that helps you grow or start your business. 

2) There are tons of other product launch strategies out there

Whether you are just launching your first product or your 10th product. You don’t need to worry about “can’t use reviewers anymore”. There are lots of strategies that actually work better than anything else. 

Just 3 months ago I tested a new launch strategy which admittedly takes time and effort but now I don’t have any PPC costs anymore. All my traffic to my listings is organic. Most importantly build a mailing list. With a mailing list you can kick start the launch of your new product – every time. You can also run give aways on your Facebook, Instagram or own website. The strategies are endless.

3) eCommerce is only growing and growing

Jeff Bezos is now the second richest man in the world and I think that says it all. eCommerce’s share in all of the retail business is only 8% at this moment. Imagine the growth potential. 

If you are concerned that the market is overcrowded don’t worry. There’s space for everyone. Perhaps not the 50th French Press but if you have a unique product and service proposition you too can make it in this market. 

4) Finding a product is not as important as actually pulling the trigger

I’ve seen it over and over again. People find a product which in my opinion is pretty good and then just before placing the order to the supplier they find excuses after excuses why the product all of a sudden isn’t a winner anymore. 

Granted, you need to do your research into numbers, demographics and market demand but you can overanalyze everything. As Scott Voelker says – Just take action! 

5) Amazon is working hard on getting Chinese factories onto their marketplace

You need to up your game and customer service. More and more Chinese sellers are coming to the marketplaces and Amazon is helping them. See the video here at around 2.27minutes: https://importdojo.com/importdojo-brand-evolution-branching-out-into-other-sales-channels-part-four-of-the-puzzle/

Amazon wants to offer the best prices to their customers and they do so by bringing in the actual manufacturers. However we have one definite advantage – customer service and unique product or service proposition. Two years ago I said “dont’ worry for now” over here: https://importdojo.com/chinese-sellers-on-amazon-dont-worry-for-now/ But now is the time to really step up your game. Here’s a breakdown again on how you can compete with the manufacturers:

  • Improve your product quality based on reviews
  • Pay a little more for better quality and regulations-compliant products
  • Develop your own products and packagings and make them exclusive for you on Amazon
  • Build or grow your brand with cross product selling and larger assortments
  • Build or grow your audience (Facebook, mailing lists etc.) and be ahead of the Chinese competition
  • Build relationships with suppliers for the long term and become one of their largest customers so that they don’t have to sell on Amazon themselves

6) Building an eCommerce business and brand is not complicated. It just takes time

Many of the speakers at the conference started where you are today. Today they run 7-9 figures eCommerce businesses. When you asked them how they did it they all answer in the same way. 

Step by step and it just takes time. You just have to focus on building a brand and diversifying as much as possible. Not just sell products on Amazon but also branch out into other channels.  

7) Social Media & Influencer marketing will be the No.1 traffic source to come (already is in my opinion)

There were a couple of speeches on how powerful Social Media and Influencer Marketing is. PPC and general paid advertisement is great but expensive. 

If you start your social media platforms now or continue to grow them you’ll have a launch tool that works every time. 

8) Outsource & automate as much as possible. 

I sat in the talk of Bill D’Ambrossio and I was baffled by how much you can automate and focus on the one thing you should be doing – devise your companies future and strategies. 

A year ago I was doing pretty much all of my tasks myself. I just couldn’t let go of some tasks and I thought only I can do them. I was wrong. I now have several VA’s and permanent employees that handle my daily tasks. And I can focus on the most important part of the business – working on things that make money. 

9) Retargeting – don’t miss out on your customers

I realized I am missing out so much on customers that visit my store and listings. With Facebook or retargeting tools you can now easily retarget your customers. 85% of first time visitors don’t buy from you. The majority never returns. 

But with re-targeting you can catch a lot of customers. It’s not just Facebook retargeting with lookalike custom audiences but also catching emails of visiting customers to your own website. Have a pop up window with some give aways or a coupon code or anything that lets you catch the visitors emails. These are essential things you should be doing (including me). 

Wrapping up

The best part for me personally was the last day when all the speakers got together in a private room and discussed their wins & struggles. 

Everyone of us had 15 minutes to speak and share their tricks and strategies as well as ask for advice. 

I was sitting amongst people that do 8 to 9 figures a year (working on mine :)) and was getting advice from top level people in the industry! This was the best Mastermind I’ve ever been to. 

Obviously I had to share some of my secrets as well and I think people were surprised by a product launch strategy that I developed in the last 3 months (which I will soon reveal).  

Getting and sharing advice with the big guys 🙂

If you are interested in the speeches given at the Summit here’s a link to a virtual pass. The recordings will be up in a few days:

http://sellerssummit.com/members2017/virtual-pass/?ap_id=importdojo

I hope this gave you a bit of insight from my trip, what the trends in the Amazon world are and what’s to come 🙂 

I got back two days ago to Asia and I am currently fighting a massive jet lag. On top of that I am heading to a conference in Berlin, Germany tonight (http://amzcon.de/). If you are around say hi 🙂

Let me know what you think in the comment section. 

We got this! All the best and happy sourcing,

Manuel 

Is Amazon FBA still feasible?

We are giving away our eBook on how to build a brand titled “From Zero to Hero” Building (over 123 pages). If you ask yourself why we do that please read until the end 🙂

Every so often I get an email from a reader if this business model (Amazon FBA) is still worth it. Or if you can honestly make money selling on Amazon on in eCommerce for that matter…. 

Well, it is very likely that I don’t know you and your capabilites and dedication to work. If a friend asks me that same question and I’ve known him for years I can tell right away if he is going to make it or not.

It all depends on a person, his skills and his work ethic. But don’t be fooled by so many “gurus” out there telling you that you can make 10,000 within 4 weeks. That’s just lying to you to get to your hard earned cash.

So I can’t answer a complete stranger if he is going to make it . Yes of course you can make it but it takes time, efforts and money to build. 

The other day there was a newsletter on how many sellers after a year are still actively selling. The numbers were quite surprising. 

I don’t have the link anymore but I think only 30% are still in the game after a year. 10% of those actually make money. So it depends a lot on your dedication, product selection & general attitude towards “making it”. 

On top of that Amazon is constantly changing their TOS and making it more difficult for the “little guy” to suceed. 

Just a few days ago they have closed down the brand registry program. See the screenshot here:

From what I hear they will open the program again in early May and will then only accept sellers who have a trademark registered. 

Rumours are that if you have been accepted into brand registry before this change you will be “grandfathered” in. Meaning you should be ok. But this is just speculation, I couldn’t confirm this. 

More and more Chinese sellers are coming to Amazon and they most likely all have a trademark on their brand. 

So if you are just starting out and want to test a product and this business model it will be difficult to protect your “brand”.

We will have to wait and see what Amazon will do in May when they release the news on whats happening. 

Hence my constant appeal to my readers to build a brand.

But to answer your question in general, is Amazon FBA still feasible – YES absolutely. Even I was sceptical 3 years ago and you know what? It turns out, as long as you have a long term strategy, unique and innovative products or ONE rockstar product to carry your brand you will make money and stand out of the crowd.  

And building your brand does not stop on Amazon. What I really want to drive to you is that you need to branch out into as many sales channels as possible. Yes selling on Amazon will be essential but not the only thing you should do. It is a great way to kickstart your brand BUT and It has never been easier to build a brand.

Yes, it takes a very long time but building your brand is creating true and lasting value that you own. This independence is crucial and the best time to have started this would have been last year… the second best time is now.

Two weeks ago I released a new course on brand building which has been received very well and if you are just starting out and as a thank you for being my loyal reader I’d like to give you our Brand Building eBook (From Zero to Hero) which we just released for free!

If you aren’t registered on my site yet for a free membership please do so now: https://importdojo.com/pricing/  

Just click on the link and choose “Free Membership” – IT’s 100% free!

Go check it out and download it. I would also love to have your feedback on this eBook. 

Ps.: If you are an existing ImportDojo member, you will find this eBook in your Members Area 🙂 

All the best and happy sourcing,

Manuel

The lifestyle of an Amazon seller – my story

It’s been a while since my last post and the main reason for that is because I was on my first vacation in over 2 1/2years 🙂

Well it was also a bit of work in the end but mainly vacation (I was speaking at the Privatelabeldays Amazon FBA conference in Hamburg) among a lot of great speakers meeting hundreds of like minded people. 

This post is also a little different than my other posts. Today I wanted to give you an insight of whats is like to live the life of an eCommerce seller and Entrepreneur. 

It’s not all as peachy as you might think or what you read from all the success stories out there. 

Lots of work, endless nights, ups and downs, frustration, close to giving up but yes eventually after putting in effort and hard work there are glorious moments that make up for everything. 

When I first started my own business (late 2013) I had about 30,000US$ in savings. 

I started my own private label right away selling to retailers and importers in Europe. During my years in Hong Kong I made a lot of contacts in the retail industry so naturally that was my starting point. 

I only heard about Amazon FBA around August 2014 when a friend of mine mentioned it to me. So I went the other way compared to many of my readers. 

Had I known back then how easy it was to start a business on Amazon I would have taken the entire 50,000$ and started with Amazon from the beginning. 

From August 2014 I teamed up with that friend, he was the investor and I took care of the sourcing, delivering to Amazon and launching the products. 

All the while I was running my retail business also. 

I was actually running out of cash at that point (August 2014) because I had pretty much everything in my retail business and not much money to spare for Amazon. 

I made the biggest mistake a becoming Entrepreneur could make. While I did have some incoming orders from my retail business I still lived my lifestyle as if I had a regular income. 

My savings dwindled and altough money would come in soon from the retail business I was running very low on funds. Amazon FBA was exactly what I needed – fast cash. 

Or so I thought. I was once again thinking money would come fast but I haven’t accounted for re-orders and that I shouldn’t take money out of the business right away. 

My one and most important advice for you today would be that you need to account for expenses and you can’t take money out of your business for many months – IF you are planning on doing this full-time.  

Your profits need to go back into your company. 

Today I am very happy with the products I have created and wanted to give you a little advice on how to build your brand: 

Focus on building a brand from the beginning. Keep this in the back of your head with everything you do. 

The majority just starting out or having a few items running has limited capital and can therefore not play around. 

So build better products from the beginning, have A+ photos and listings, great customer service and if you have existing items improve those constantly. 

Also don’t be afraid to invest your money in the future into higher priced and better quality products, be unique in what you do.

Look at this business not as a get-rich-quick scheme but rather see your investment as an opportunity to build your brand and in turn make more money in the long run (do this as opposed to release and launching a product every week). Build it slowly and keep quality and focus in the back of your head.”

So save up more than the initial product and shipping costs and don’t quit your job. You still need money to live on. 

Fast forward to today. 

My second most important advice to you is to not put all eggs in one basket. Diversify your income streams and don’t rely on one income stream only. 

Obviously in the beginning you can’t focus on too many different things but in time and in between you need to take your time and look out for different income streams. 

That could be teaching your knowledge, blogging, writing books, finding more eCommerce plattforms than Amazon, opening your own shop (Etsy, Shopify…) or even selling to retail. 

I actually recommend you going the other way (as opposed to me) and start with Amazon first and then move onto retail or other eCommerce stores as it is “easier”, especially if you do not have any contacts in retail. 

I now run several different businesses. 

1) I teach importing from China in my online class “The ImportDojo Masterclass”.

2) I wrote books that I sell on Amazon 

3) I teach my knowledge on Udemy and other online course platforms  

4) I run a sourcing company based in Hong Kong that helps importers find factories, negotiate prices and deliver to your (or Amazon’s) doorstep 

5) I sell on Amazon (currently about 20 products with the goal of having 50 by mid next year)

6) I sell to retail 

7) I consult one on one 

8) I have guided tours to China, its exhibitions and factories

9) Several small things that help pay the bills 

Make use of your knowledge, diversify as soon as possible. Dreams come true but you need to put in the hours and work for it.

My third advice: Obviously you can’t run everything yourself so as soon as you’ve mastered a process try outsourcing it. 

That could be finding professional help for your orders in China, hiring a Virtual Assistant for daily simple tasks, hiring full time staff taking care of your Amazon business etc. 

I know I know, it is hard to let go of a task that you think can only be done by you. But that’s not true at all! 

I am so glad I gave some of my tasks away to my staff because now I have so much more time to focus on what really matters for an Entrepreneur: 

Constantly re-inventing yourself and focusing on the direction of your company – because there is no one there to tell you what to do. You are responsible for the success of your business. 

Be it to invest into more staff, build more products or come up with new ideas that help you and your customers. 

My story isn’t some paved road to sucess either. I worked very hard (and still do) for over 2 1/2 years to get to this point (I worked 16 years in corporate jobs and paid my dues to gather experience). I am still nowhere near on retiring in my 30’s and I don’t plan on anyway but there is a lot more hard work ahead. 

Countless hours with no sleep, worries on how I can pay the next bills up to the point where I was applying for jobs again just when the money eventually came in. 

There are many “success stories” out there on how easy it is to make money online but I can tell you that it is a lot more difficult than people make it sound like – including me sometimes 🙂 

If you are really interested in starting your own online importing business or really any eCommerce business then I recommend you spend at least 6-8 weeks learning the basics. 

How to import from China, how to sell online, how to do your own marketing, regulations and procedures etc. Yes, learning by doing is one way to go but there will be stages in your path where you need to look things up or hire professionals who have been doing things for a while. 

I too hire professionals sometimes because I feel its worth to pay someone who can properly help you instead of stumbling my way through things. 

Today I can safely say I am running my own business and I have helped others along the way. 

When I used to have a corporate job I never got an email thanking me for negotiating thousands of $ or helping a buyer in a difficult situation. It was my job and I was paid to do these things. 

Running your own business can be frustrating but it can be very rewarding. I now get emails from people (sometimes even meeting people in real) thanking me for what I do. 

I am extremely happy when I hear of success stories of my students because it keeps me going. 

The point I want to get across to you today is that if you do something that you have a passion for (or experience), people will thank you along the way and money comes later. 

Of course money plays a role ( & is probably constantly on your mind in the beginning) and it enables you to live a certain life style, pay for your kids college tuition, afford those gadgets you always wanted or just save up for the rainy days. I know it’s difficult but try not starting your business because you want to be rich. Start your business because you want to be free, help others and be location independent. I promise you if you work hard and have passion in what you are doing money will come eventually. Actually money eventually doesn’t become so important anymore because perhaps today you decide you work in the park or at the beach. 

I still get up nearly every day around 6am, get some coffee sit on my laptop for a few hours, go to the gym, work some more, take breaks and even work on most weekends. But I can decide when and how long I work every day and most importantly for me – you can work from anywhere.

Exercising regularly is something I really recommend you to do. No matter how much you work there’s always an hour that you can spare for a walk, a hike, going to the gym or play some ball. Did you know what most of the successful CEO’s and Entrepreneurs have in common? They exercise regularly.    

I worked non-stop the last 2 1/2 years and finally took a holiday this month with my wife travelling to Europe, visting some friends and staying in a cabin on a lake in Sweden for nearly 2 weeks. 

I also spoke at the Privatelabeldays Amazon FBA conference (www.privatelabeldays.de) and some people told me I need to be more personal on my blog 🙂  

So without further ado I wanted to share some moments of the last 2 years with you and how a life style from working 9-6 in an office can change when you work for yourself:

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I got married on December 14th 2013 in Hong Kong. The very next day I decided to change my life from working 9-6 to being my own boss. I brainstormed the entire week and Mandarin-Gear was born.

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My last day “on the job”. This was on 30th pf April 2014 when I accompanied a buyer from Switzerland to a factory near Shanghai. The next day I flew to Hong Kong “free as a bird” and excited to start a new life.

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I went to visit one of my suppliers in Shenzhen to discuss the assortment of products I wanted to launch to my retail customers.

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2 months in and I sold my first product to retail under their Private Label.

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 I barely left the office in the first 4 months, this was pretty much lunch every day 🙂

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Checking the first packagings under my own brand.

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7 months in and I had about 20 products under my brand

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My first 5000 unit order from a large retailer in Germany. Only to be cancelled later.

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Time to celebrate that order. 2 months later it got cancelled and I was stuck with a 30,000$ debt. At this point my friend introduced me to Amazon FBA (August 2014). I continue to sell to retailers and start putting things together for Amazon FBA.

IMG_4480 March 2015 – ImportDojo was born.

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March 2015.  I publish “The Import Bible” on Amazon – 3 months later is is the No.1 Seller in its category.

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April 2015. I exhibit my own brand at the Global Sources Electronics show.

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I think there’s a decent assortment? 🙂

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Discussing possible orders with a US customer.

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May-June 2015 – I write three more books and turn them into a course (The ImportDojo Masterclass)

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In between work I always try to exercise and hike the mountains of Hong Kong as much as possible.

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Yep, this is in Hong Kong.

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In China visiting a factory and negotiating a claim with a supplier, she is not happy I m here 🙂

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Ningbo, China at night

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and another hike in Hong Kong.

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September 2015. Together with a friend we work on our first own real developed product from the scratch (to be launched September this year). It took a year to develop and fine tune.

IMG_6160 Always at the airport. Chinese have a certain way of taking photographs 🙂

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October 2015. I find a product at the Canton Fair that I later launch publicly.

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The FBA community is growing. More and more sellers are coming to China.

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Greg from Junglescout organises a big meetup in Guangzhou. Lots of familiar online faces meet in person.

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Sometimes I take the office outside.

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Or to the beach.

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Or on a lake. IMG_5640

Or to my Mum’s. No matter where, no matter when, Monday to Sunday – I work every day but I enjoy it.

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The office can be fun too tho 🙂

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I get to speak at the Global Sources Summit for online and Amazon sellers in April 2016.

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April 2016. I publicly launch the French Press.

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I get up early every day even if I don’t have to. Then again I get to enjoy this with my coffee.

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I get to travel. Sometimes on a motorbike in Northern Thailand….

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…and sometimes in style…

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to drink Tea in the middle of nowhere…

img_3767or to see the beauties of our world.

You get to meet great and like minded people along the way

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with Will Tjernlund


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BBQ before the Privatelabeldays conference

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with Bastian from officeflucht.de

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with Thomas from Privatelabeljourney.de

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You make new friends along the way

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or suddenly you get to speak in front of 450 people (sooo nervous 🙂 )

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always on the lookout for new products…

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and sometimes beautiful sunsets 🙂

 

There’s so many photos and things I wanted to share with you but I’ll leave it here.

Follow your dreams, start your journey today, help as many people along the way as possible and in time hard work will pay off, I promise 🙂

All the best and to our success!

Manuel

 

https://importdojo.com/importdojo-masterclass/

Case Study – How I went from zero to 7,000US$ in 10 days in one of the most competitive Amazon niches

Hey guys, 

Here is an update on the case study. If you followed along in my webinar (Webinar) you know which product I am talking about. 

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Before I get into the results I wanted to share a few photos with you of the exhibitions here in Hong Kong last week and meeting up with a lot of fellow Amazon sellers and ImportDojo members. 

I also had the opportunity to speak at the 3-day Global Sources Sourcing Summit event as the opening speaker where I met a lot of fellow Amazon sellers. The atmosphere and networking there was simply amazing.:

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Dinner with a fellow German/Europe seller 

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Heading for dinner with a couple of ImportDojo members and my business partner

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Waiting to speak at the Global Sources Sourcing Summit 

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Talking with a attendee of the Sourcing event

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Trying not to be too nervous during my speech :)

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Walking the Global Sources Consumer Electronics show with sellers

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Arriving in Shenzhen with ImportDojo members to visit a factory

Without further ado onto the case study

Ok so first things first. I would have never thought that this product is so competitive. 

When I looked into it in November 2015 the competition seemed big but manageable and with a superior product I thought it wouldn’t be so difficult. 

Well I can tell you it was quite difficult to get the product on the map. Having said that I am quite happy with my initial launch results. 

I have now sold over 200 units and a sales turnover of nearly 7000$ within the first week of the launch

And the best thing, I am now number 7 on the best seller list and on page 1 for my main keyword. 

Here’s how I did it: 

When I started this project there were about 30 something sellers with similar items and I already knew it will be quite competitive but I was in for some real tough competition. 

I am not going to lie, this was a though one. 

When I launched there were about 120+ sellers of similar items and my main key word was VERY VERY competitive (over 3 Million searches per month) and I would need a huge launch to kick it off. 

After my initial boost with my email list, bloggers and Facebook group I realised I needed help to push it. 

Here are some of the numbers: 

Start of the project: 17th of November 2015 (Chinese New Year added nearly two months to my production) 

End of the project (launch): 12th of April

Length of the project: ~5 months. It can be done in less time (2-3months) especially if you don’t forget to place orders before the Chinese New Year :) 

Total order value of product: 4500$ (1000 pieces at 4.5$) 

Total cost of inspection, photography, layout and packaging: 949$

Total cost of shipping: 2650$ (~900KG by Air – thats 2.94$ / per kilogram) 

Total cost: 8099$

I figure if you are on a smaller budget you can do 500 pieces, cheaper photos and white box instead of color box (ike mine) and you can halve the costs of my 8000$. 

BUT to really maximise your profits I suggest a starting budget of minimum 5000$ per item. It is possible with less but a lot harder. 

Alright, numbers, milestones, strategies, giveaways and results after 10 days of launching in order of action taken:

Friends and Family: 95% of coupons used

11 sales at 98% off. Helped definitely to put me on the map and ranks of Amazon. 

Facebook groups: 

3 sales at 49% off. Not much but can’t complain either. None of my Facebook groups are Coffee target groups. 

Blogger list: 

About 23 sales (with 20% off) resulting in a profit of 180$. Deducting the advertisement fee for both bloggers @50$ each leaves me with a profit of 80$. Not bad BUT the sales of the product and climbing the ranks trough these sales is MUCH MUCH more important to me at this stage. PLUS my product is embedded on the Blogger’s pages permanently so I am expecting more sales and traffic to come to my listing “for free” from here on. 

My email list: 

8 sales. Not great but my email list are mostly NON Amazon buyers and retail customers mostly. But either way, I just needed to send out 1 email that took me 10 minutes to write and I got 8 sales from that. 

Twitter:

0 sales (980 followers) I guess you really need to have targeted followers. 

Instagram: 

1 sales (150 followers) I guess you really need to have targeted followers here as well. Most of my Instagram followers are friends or family and I only have personal photos on there usually. Create a new account that targets your product category. 

Reviewkick: 

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My product got buried quite quickly in the “new products” section but you can boost your item to the top every 3 days or so. So far everyone who took the coupon has bought AND left a review. So thats a 100% conversion on reviews. 

It also boosted my ranking but difficult to say by how much. I guess you can leave your product on there forever and boost it once in a while to keep your BSR at a good level. Anyway, its free so I recommend you to try it definitely.  

Spikelisting: 

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Spikelisting’s boost took about 90% of coupons. Difficult to track the reviews but I would say 85% of those left a review so far. Spikelisting helped me from #56,000 to #16000 in Kitchen and Dining. You might think thats a huge boost but it isn’t so difficult to climb from 56,000-16,000 as opposed to from 16,000-10,000 for example. It’s much more difficult the better the BSR and you need to make serious sales to get into the Top 1000 within Kitchen and Dining. Either way give them a try if you need a initial or during sales boost. Their boost definitely helped me and if I were already on page 2 at this stage this would probably help to put me on page 1. 

I needed one more push. 

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Zonblast’s result took me by surprise. 98% conversion of coupons and the boost put me on page 1 within 7 days and my BSR from #16,000 to #1320 in Kitchen and Dining. Yes thats right, my product climbed to rank #1320 within a week in one of the biggest categories on Amazon and hovered there for a few days. I’ve never had any climb that fast on previous launches and THAT immensely helped on getting organic sales. 

Zonblast also used a “heat seeker” URL with my main keyword that pushed my listing to page 1. Contrary to many other review sites, boosts and pages that help you climb the ranks, Zonblast boost your product over the course of 5-7 days which essentially helps more than just a 1 time boost or give away (in my opinion anyway). Zonblast put me on page 1 within 7 days and my BSR from #16,000 to #1320 in Kitchen and Dining. Zonblast’s COO Anthony Lee (who I had the pleasure meeting in person last week here in Hong Kong) was a huge help. He provided keyword research, analytics and was always there when I had questions. 

Conclusion of tools and services to boost your product:

  1. Friends and Family are important for intial boosts. 
  2. Reach out to bloggers and advertisement services. 
  3. Build your Amazon customer email list asap. 
  4. Grow your social media (FB, Twitter, Instagram etc.) from the beginning and target specific interest groups from the beginning (relating to your product). 
  5. Use tools and services to help you. 

What service worked best for me and what is my personal favourite: 

Zonblast is the No.1 tool/service on the market 

Why and when you should use them:

A: launching in a very competitive niche (your product should be superior if you launch in a competitive niche)

B: pushing your product on page 1 in a matter of a week to 10 days (no guarantee there but it worked in my case) 

C: trying many different things to get to page 1 but you just don’t get there.

NOTE: 

I will give AMZtracker a try next week to boost and see how far this product can climb. I’ve been excited giving them a try but I haven’t gotten around it this week. 

Also I wanted to wait and see what the others can do so that I have a clearer picture of what AMZtracker can do for me. I am super excited to try them next week and push my product even further in the rankings. 

Will give you an update asap. 

Some more numbers: 

Reviews so far: 

38 – 5*-reviews 

1 – 4* review (customer received a broken handle but I immediately sent him a replacement without blaming transport or anything so he left me a “stellar 4* review) 

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Ranking:

Top so far: 1320 in Kitchen and Dining

Currently: 5400 in Kitchen and Dining

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Category: 

Top so far: #7 in french presses

Currently: #25 in french presses

Sales: 

Total Sales so far: 6548$

Toal Units so far: 219 pieces

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AND Currently averaging 8-12 ALL ORGANIC sales per day 

Next steps:

Activating PPC:  Start with a automatic campaign and check the report after one week. Use the most searched and effective keywords in your automatic campaign and set up a manual campaign with these keywords.  

Conclusion:

Remember, before you get to this stage you need a superior product and the prerequisite is that you have a great supplier, excellent quality, the right strategy and take your time with the process. Key is to take action but don’t forget important steps when dealing with the supplier such as exclusivity agreements, purchase order contracts, background check and lots more.  

Check out my webinar where I walk you trough my process on how to get a superior and safe product from China. 

I am quite happy with the results of the case study and I could have climbed trough various strategies slowly but above services definitely helped getting the product on the map fast and hence resulting in great organic sales after week 1.  

Matter of fact at this velocity of sales I need to re-order within the next 2-3 weeks. 

Now imagine your product is in a less competitive niche what’s actually possible on Amazon FBA. Take action now :) 

If you are interested in the entire case study looking over my shoulders with each step I took in every detail feel free to check out my course. I have detailed and documented every little thing from the beginning to the end in over 50 video tutorials. 

From the research phase to finding a supplier, evaluating them, placing the order, booking inspections, margin calculations, exclusivity agreements (so you guys don’t try to copy my product :) ) and arranging straight to Amazon shipments until the launch of my product. I am taking out all the fear and worry in the process and show you how it works. 

The point I want to get you to and with this case study is that you can see a complete product launch that starts from finding the right product, the right supplier and shipping it to Amazon, promoting and selling it.

Best thing about this, I’m using my own money and will try a lot of different things so you can see what works and what doesn’t and learn all this without running your own trial and error experiments.

If you don’t sell yet simply watch and see and all your worries and anxiety of placing your first order will be gone because you already know everything step by step.

Apply these methods to your own product idea and become a professional Amazon seller and importer. 

Whats more? This case study is on top of the already existing 50+ video tutorials, templates, private Facebook community and 2 hours of one on one coaching with me personally. 

Check it out here: https://importdojo.com/importdojo-masterclass/

All the best and happy sourcing,

Manuel

ImportDojo

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mail@importdojo.com

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